These Terms and Conditions ("Terms") govern the rental of vehicles from Nadorcars ("the Company," "we," "us," or "our") to the renter ("the Renter," "you," or "your"). By renting a vehicle from Nadorcars, you agree to be bound by these Terms, which are subject to Moroccan law.
1.1. Age: The Renter and any additional drivers must be at least 21 years old. For certain vehicle categories (e.g., luxury or high-performance cars), a higher minimum age may apply.
1.2. Driving License: The Renter and any additional drivers must possess a valid driving license held for at least one (1) year. For non-residents of Morocco, an international driving permit (IDP) or a valid driving license from their country of residence, accompanied by a French or Arabic translation if not in Latin script, is required.
1.3. Identification: A valid passport or national identity card is required for identification purposes.
1.4. Payment: A valid credit card in the Renter's name is required for payment and security deposit. Debit cards may be accepted for payment but not for the security deposit.
2.1. Duration: The minimum rental period is 24 hours. Any rental exceeding this period will be charged per additional hour or day, as per the agreed rates.
2.2. Extension: Any extension of the rental period must be requested and approved by the Company at least 24 hours before the original return time. Failure to do so may result in additional charges and invalidation of insurance coverage.
2.3. Late Return: A grace period of 59 minutes is generally allowed. Beyond this, an additional day's rental fee will be charged.
3.1. Inspection: The Renter must inspect the vehicle at the time of pick-up and acknowledge its condition on the rental agreement. Any existing damage must be noted.
3.2. Return Condition: The vehicle must be returned in the same condition as received, fair wear and tear excepted.
3.3. Fuel Policy: The vehicle will be provided with a full tank of fuel and must be returned with a full tank. A refueling service charge plus the cost of missing fuel will apply if the vehicle is not returned full.
3.4. Cleanliness: The vehicle should be returned in a reasonably clean condition. Excessive dirt or odors (e.g., from smoking) may incur a cleaning fee.
3.5. Return Location: The vehicle must be returned to the agreed-upon location and time. Any change in return location must be approved by the Company and may incur a one-way fee.
4.1. Basic Insurance (Third-Party Liability): All vehicles are covered by mandatory third-party liability insurance as required by Moroccan law (Dahir n° 1-84-177 du 6 moharrem 1405 (2 octobre 1984) portant loi n° 17-99 formant code des assurances). This covers damages to third parties.
4.2. Collision Damage Waiver (CDW): CDW reduces the Renter's financial responsibility for damage to the rental vehicle. An excess (deductible) amount will apply, as specified in the rental agreement.
4.3. Theft Protection (TP): TP reduces the Renter's financial responsibility in case of vehicle theft. An excess (deductible) amount will apply, as specified in the rental agreement.
4.4. Full Protection/Super CDW: Optional additional insurance may be available to further reduce or eliminate the excess amount.
4.5. Exclusions: Insurance coverage may be voided if:
4.6. Accident Reporting: In case of an accident, the Renter must immediately notify the Company and the local police (Gendarmerie Royale or Sûreté Nationale) to obtain an accident report (Constat à l'amiable or Procès-verbal). Failure to provide a valid police report may result in the Renter being fully liable for damages.
5.1. Rental Rates: Rates are calculated based on the vehicle category, rental duration, and any additional services.
5.2. Security Deposit: A security deposit is required at the time of pick-up to cover potential damages, excess, fuel, or fines. This deposit will be blocked on the Renter's credit card and released upon the safe return of the vehicle, subject to inspection.
5.3. Payment Methods: We accept major credit cards (Visa, MasterCard). Cash payments may be accepted for the rental amount but not for the security deposit.
5.4. Additional Charges: The Renter is responsible for:
The Renter agrees not to use the vehicle:
7.1. Breakdown Assistance: In case of a breakdown, the Renter must contact Nadorcars immediately. We provide 24/7 roadside assistance.
7.2. Unauthorized Repairs: The Renter must not attempt any repairs without prior authorization from the Company.
7.3. Regular Checks: The Renter is responsible for basic checks during the rental period (e.g., oil, water, tire pressure) and must report any issues immediately.
8.1. Personal Data: Nadorcars collects and processes personal data in accordance with Moroccan Law 09-08 on the Protection of Individuals with regard to the Processing of Personal Data (Loi n° 09-08 relative à la protection des personnes physiques à l'égard du traitement des données à caractère personnel).
8.2. Usage: Your data will be used for rental agreement processing, payment, insurance, and communication purposes. We may also use your data for marketing purposes with your consent.
9.1. Applicable Law: These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Morocco.
9.2. Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Nador, Morocco.
Nadorcars reserves the right to amend these Terms and Conditions at any time. The updated Terms will be effective upon posting on our website or providing notice to the Renter.
By proceeding with the rental, you confirm that you have read, understood, and agree to these Terms and Conditions.